FAQ

Interview with the founder of Bio DiVeda Undine Wolfram.

Our products are not only available online. You can make an appointment by phone or email and visit us in person in our shop. There you will be advised by the skin expert Undine Wolfram. :)

Tel.: 033746/20668

E-Mail: shop@biodiveda.de

Address: Lindenring 50, 15749 Mittenwalde

With real natural cosmetics, it is important how you store the products and how you use them.

It is best to store the cream in a cool, dry place or at room temperature.

Moisture should be prevented.

Our acrylic jars should only be used with clean hands or, if necessary, with a clean wooden/bamboo stick.

With airless dispensers, things are a little more relaxed, as moisture and dirt cannot really get into the container.

Shelf life: We only work with natural preservatives, so it is possible in rare cases that a cream turns bad. If this is the case at the beginning, we will provide a replacement! :) Once opened, our creams have a shelf life of around 3 months.

The first point that distinguishes us from other natural cosmetics is that we only make our products by hand.

We don't need any large industrial machines. This makes us very flexible, which is where our second advantage comes in.

We adapt the creams to the seasons. While rich/full creams are needed in winter, we go for a lighter consistency in summer.

Furthermore, you will find different sizes with us, depending on your needs.

We are a family business that aims to offer our customers pure cosmetics without artificial or unnatural substances, which support the skin in a natural way and achieve the best results.

We are clearly against animal testing, try to produce more sustainably bit by bit and carefully look at where we can source our raw materials regionally.